In this stimulating workshop about data accuracy, participants learn practical techniques for capturing, communicating and checking information correctly. Simply telling people to be more accurate doesn’t work. Equipping them with proven accuracy skills which are practised using a range of practical activities really does.
Measured 60% reduction in error
Because we understand the underlying causes of mistakes, and why all human beings are prone to error, we’re able to show your people how to overcome the natural barriers to accuracy. Tests before and after the training typically show a 60% reduction in errors.
Why do people make mistakes? Here are just a few reasons...
Our eyes play tricks on us!
The physical structure of the human eye means that it can't move smoothly across a piece of data. Watch the video to find out more.
Our brain makes sense out of nonsense!
Your brain makes assumptions. It ‘corrects’ mistakes without us noticing, so you can raed tihs accrutately even trough it is not spelld correctly!
Our reading skills trip us up!
We were taught to read by recognising shapes. This means we don’t perceive each letter or character in its exact location.
Working both quickly and accurately
Think you can’t work both quickly and accurately? Think again! Tests prove that mistakes are made when working too slowly as well as too fast. The trick is to work at the optimum speed so you are 100% focused on the task. This is much faster than you might think. In the workshop your participants experience for themselves how to work accurately and quickly by processing information at the optimum speed.
Checking with the correct mindset
‘Just checking’ isn’t enough. Mistakes slip through your checking processes if you don’t check with the right mindset. And too many steps in the checking process is often counter-productive. Participants learn how to check data for accuracy and to take responsibility for getting it right.
Learning to concentrate
All human beings are prone to distraction. External and internal distractions mean that we aren’t concentrating on our task and that leads to oversight, error and lack of attention to detail. Participants explore the distractions they encounter at work and learn strategies for learning how to ‘SuperConcentrate’.
Training that pays for itself
Mistakes waste time, cost money and annoy customers. Reducing the incidence of error means greater efficiency and productivity and real cost savings. Tens of thousands of people around the world have improved their data accuracy skills by participating in the workshop and the results speak for themselves. To see the stats, download the accuracy in numbers infographic.
Included in the workshop:
Pre- and Post-course assessments to measure accuracy improvements
Participant Manual and Tips Guide for each participant
Delivery by an expert Accuracy Consultant
On-going fun monthly accuracy tests for circulation
Who’s it for?
All human beings make mistakes with information. Even your best, most conscientious people. This programme is for people who spend 25% or more of their time reading, checking and transferring information. This includes all administration roles as well as customer services, operations, sales, procurement, finance and HR functions across all sectors.
Delivery and participant numbers
The workshop is delivered over two half-days, so no-one needs to be away from their work for more than half a day at a time.
Each delivery is for up to 16 participants.
Two groups (32 participants) can be trained over two days.
Three groups (48 participants) can be trained over three days.
We have additional test assessments to help you monitor accuracy rates in the months following the training and our Tips Guides Sustaining Accuracy Improvements and Developing an Internal Accuracy Culture provide practical ideas for optimising improvements back in the workplace.
Interested in a customised version?
Some of our clients like to use a customised version of the workshop. We produce a tailored version of the workshop materials for use exclusively in your organisation. If you’d like to explore this option, please contact us.
Two supplementary programmes
For your team leaders and managers who have attended the core Developing an Eye for Accuracy programme and now want to reinforce the accuracy messages back in the workplace with their own teams. More info
This programme equips your trainers with the skills, knowledge and resources to deliver Developing an Eye for Accuracy to employees within your own organisation. More info