Resources

Welcome to our Resources Library. Please make use of these free downloads. Here you'll find Course Overviews, with detailed information about our programmes, Ready-Made Information to help you promote your accuracy training internally, Tips Guides with ideas about how to sustain accuracy improvements and build an internal accuracy culture, plus fun Tools and Articles to share with your people to get them thinking about the importance of getting it right first time.

Tests

Tests

Download and share our fun, seasonally themed accuracy tests with your people. To receive a new test every month, Subscribe.

Accuracy Asides

Accuracy asides blog

Here we share accuracy tips, the latest course results and the real-life accuracy ‘bloomers’ which come to our attention.

Book

PMAW book

The Preventing Mistakes at Work book explores how to prevent human error. Download the first chapter for free.

Course overviews

These overviews give a brief description of the programme, including learning objectives, course structure, benefits and fees.

Developing an Eye for Accuracy Developing an Eye for Accuracy Coaching for Accuracy Coaching for Accuracy Train-the-Trainer: Data Accuracy Train-the-Trainer: Data Accuracy One-day Accuracy Skills One-day Accuracy Skills Accurate Written Communication Accurate Written Communication Train-the-Trainer: Written Accuracy Train-the-Trainer: Written Accuracy Virtual Workshop Virtual Workshop

Ready-made information

Use this easy-to-digest information to promote your accuracy training to delegates and managers internally.

Developing an Eye for Accuracy Developing an Eye for Accuracy Coaching for Accuracy Coaching for Accuracy Train-the-Trainer programme Train-the-Trainer programme Accurate Written Communication Accurate Written Communication

Tips guides

Ideas and tips for sustaining accuracy improvements and building an internal culture of accuracy after your Developing an Eye for Accuracy training.

Sustaining Accuracy Improvements Sustaining Accuracy Improvements Building an Internal Accuracy Culture Building an Internal Accuracy Culture Reducing the Cost of Error Reducing the Cost of Error

Tools

Useful, fun tools for you to share with your people to get them thinking about the importance of getting it right first time.

Back-of-Envelope calculation Back-of-Envelope calculation Ripple effect activity Ripple effect activity Spot the errors activity Spot the errors activity

ErgoBreaks

Human beings cannot concentrate on one thing for long periods of time. All of us will find our concentration wandering after a time - typically twenty minutes to half an hour. It is no use just trying to force yourself to concentrate. You have to do something positive to regain your concentration. One very effective way to do this is the ErgoBreak. The ErgoBreak, done well, resets your mind. It does this because it is structured. It makes you stop thinking about what you are trying to concentrate on, and makes you think about the steps involved in the exercise. The fact that you are focused on something else for a few minutes enables you to refocus for another twenty minutes or so on your main task. Just stopping and looking around does not do this. Much of the work we do is not good for us. Working at a computer all day can stress our skeletons and muscles and ErgoBreaks are important in maintaining health. These ErgoBreak guides suggest effective movements to implement right away. Try one now and build ErgoBreaks into your working routine.

#1 - Arm Stretches (Standing) #1 - Arm Stretches (Standing) #2 - Shoulder Rolls (Standing) #2 - Shoulder Rolls (Standing) #3 - Deep Breaths (Seated) #3 - Deep Breaths (Seated) #4 - Wrist Relaxers (Seated) #4 - Wrist Relaxers (Seated) #5 - Hand Relaxers (Seated) #5 - Hand Relaxers (Seated) #6 - Finger Stretches (Seated) #6 - Finger Stretches (Seated) #7 - Eye Rests (Seated) #7 - Eye Rests (Seated) #8 - Eye Limbers (Seated) #8 - Eye Limbers (Seated) #9 - Upper Body Stretch 1 (Standing) #9 - Upper Body Stretch 1 (Standing) #10 - Ankle Rolls (Seated) #10 - Ankle Rolls (Seated) #11 - Limber Up (Standing) #11 - Limber Up (Standing) #12 - Neck Limbers (Standing) #12 - Neck Limbers (Standing) #13 - Upper Body Stretch II (Standing) #13 - Upper Body Stretch II (Standing)

Articles

Here are some short articles which explore why mistakes happen, what mistakes cost and simple, effective tips about how to reduce error in your workplace.

Mistakes are Natural But Needn’t Be Inevitable Mistakes are Natural But Needn’t Be Inevitable Financial and Human Cost of Error Financial and Human Cost of Error Time for Accuracy Time for Accuracy 11 Ways to Stop Your People Making Mistakes 11 Ways to Stop Your People Making Mistakes It pays to be accurate! It pays to be accurate!

Case studies

Take a look at what other organisations have achieved with Developing an Eye for Accuracy. Read about how they implemented the training, their results and their experience of the course.

Starr Companies Starr Companies LV= LV= JT JT Business Stream Business Stream Rathbone Brothers Rathbone Brothers Avnet Avnet