Privacy and Data Security Policy
GSF Training Limited, trading as The Accuracy People
1.1 GSF Training Limited Limited is a small privately-owned business.
1.2 GSF Training Limited owns the suite of Accuracy Programme training courses described respectively on our websites www.theaccuracypeople.co.uk and www.accuracyprogramme.co.uk.
1.3 We abide by the law.
1.4 We believe in transparent and honest communication with our employees, our customers, our prospects and our suppliers.
1.5 We are committed to safeguarding the personal data we process in the course of our operations and work hard to comply with the requirements of the General Data Protection Regulations.
1.6 Our aim at all times is to be responsible, relevant and secure when collecting and storing your data.
2. Data controller and use of personal data
2.1 The data controller is:
GSF Training Limited, Arnold House, 2 New Road, Brading Sandown, Isle of Wight, PO36 0DT
2.2 The person responsible for data protection is Greg Fradd, Director.
2.3 You can contact the data controller by telephone on + 44 (0)330 133 5456.
2.4 GSF Training Limited is a company registered in England, company number 05243695.
2.5 The personal data we use may include your name, your job title, your postal address, your work email address, your work telephone number (landline and/or mobile) and your IP address. Personal data may also include a link to a professional profile photograph if one is available in the public domain on a site such as LinkedIn. Specific data required for the provision of services is detailed in sections 7 and 8 below.
3 Source of personal data
3.1 Data held by GSF Training Ltd comes from a variety of sources including:
3.1.1 Customers who provide their contact details to us in order for us to provide services
3.1.2 Prospects who provide their contact details to us in order for us to service their enquiries and provide information
3.1.3 Users of our training and learning services who provide limited data (most frequently their name and work email address) in order for us to deliver our training and learning services, both face-to-face and online
3.1.4 Individuals who complete data capture forms on our websites
3.1.5 Prospects which have been carefully desk researched and profiled to meet legitimate interest marketing standards
4 Rights of each data subject
4.1 GSF Training Ltd confirms all rights for each data subject including:
4.1.1 The right to be informed
4.1.2 The right of access
4.1.3 The right to rectification
4.1.4 The right to erasure
4.1.5 The right to restrict processing
4.1.6 The right to object
5.1 Personal data held by GSF Training Ltd is not sold or traded to third parties.
5.2 Email addresses are used to send promotional emails and all promotional emails have a clear facility to enable the recipient to unsubscribe from receiving information in future.
5.3 Names, job titles and postal addresses are used for sending letters through the post to carefully selected groups of prospective customers.
5.4 Telephone numbers provided by customers and prospects or available in the public domain are used for telemarketing purposes.
5.5 Connections made via sites such as LinkedIn where individuals proactively connect with GSF Training Ltd personnel may be used for promotional messages.
5.6 Promotional activities are carried out lawfully and represent legitimate interest in compliance with data protection legislation and are sincerely intended to be helpful to the recipient as well as being relevant to business development activities.
6 Data retention
6.1 Data is retained for proactive marketing purposes for up to 36 months from last contact with the data subject. Older data is retained for necessary and legitimate reference purposes only - for example accessing prospect enquiry and customer buying histories.
6.2 Accounts records are held and retained according to the law.
6.3 Training results and service user histories are held for necessary and legitimate reference purposes.
7 Our services requiring use of your data: skills training workshops
7.1 To provide our face-to-face and virtual training workshops, both in-house and open programmes, it is necessary for us to capture, retain and use the following personal data of each participant:
7.2 Name (for speaking personally to participants, and to create name cards and completion certificates where appropriate)
7.3 Email address (to contact the participant with information about the workshop he or she is attending and to provide additional information where appropriate; to provide electronic workshop materials in the case of virtual delivery)
7.4 Results of test assessments (to indicate the success level of the programme)
7.5 Feedback comments and evaluation scores (to monitor and improve the quality of the training)
Last updated: October 2022
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