3rd November 2020

Tech Check: Overcoming technical issues in your virtual workshops

Encountering technical hiccups or horrors in your virtual workshops? In this short article, we share practical ideas for overcoming technical issues.

4-minute read

I’ve never met a Learning and Development Manager who was best friends with their Head of IT. Despite the inexorable move towards technology for learning - even before Covid-19 appeared on the scene - the IT department has always seemed a bit of mystery to L&D. Until now.

Learning Professionals must embrace technology if they are to make a success of the move to virtual workshop delivery and online learning in general. Learning to love the people in your IT department is mission critical.

The shift to virtual workshops has many silver linings. Not least is the opportunity to embrace all the ‘extras’ that technology has to offer: audio, video, collaboration and interaction to name just four.

For years now, ‘engagement’ has been the mantra of learning professionals everywhere. For decades we’ve known the benefits of practical activities, ‘learning by doing’ and the need to appeal to a wide variety of senses and learning preferences. Modern technology and meeting platforms make that possible (and even better) online.  And I’m not talking about Artificial Intelligence and Virtual Environments – I’m talking about everyday technology that people are using right now for meetings and team collaboration.

Here are some of the key things we’ve learned:

 

 

 

 

 

 

 

 

 

 

 

Be kind to yourself. Everyone is learning. Everyone is getting better at this. We do need to be professional and effective, but we don’t need to be perfect all the time. Indeed, one of the benefits of virtual learning is that we engage with others as a human being rather than in a purely corporate capacity; your participants will be understanding if things don’t quite go according to plan. 


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