When I was at school, I thought I had been taught everything there was to know about success and achievement. I could not have been more wrong. Today, at a taster event with Scott Bradbury, I learnt how to process my work more accurately; a trainable skill which I will carry with me for the rest of my career. So, what does accuracy look like from the perspective of the iGeneration?
Do people get your name wrong? Annoying, isn’t it? Whether you respond with weary resignation or outright rage, the reaction is never a positive one. It matters that people get our name correct. From name badges to email salutations, from parcel deliveries to customer information and personnel files, if your name is wrong, there are consequences! Not only is it discourteous and sloppy, it can be costly, too.
It’s that time of year again. Wimbledon is almost upon us. Precision and attention to detail means being ‘in’ or being ‘out’. Serving an ace puts the player in control of the game. As it is in tennis, so it is in the workplace. Accuracy matters. And accuracy, like your forehand swing, is a trainable skill. One that can be learned, practised and perfected. Mistakes at work, just like mistakes at Wimbledon, can cost a fortune! Read on for our ten quick 'Accuracy Ace' tips and our Wimbledon themed accuracy test.
Our accuracy training takes us all over the world. Conscious of cultural diversity, we explore here how accuracy skills training is received by people around the globe.
‘Bungling’ PWC accountants at the Oscars hit the headlines for all the wrong reasons this week after making an ‘epic’ mistake, causing the Best Picture Oscar to be awarded to the wrong winner in front of a live TV audience of millions. If only they’d known about ‘Preventing Mistakes at Work’!
Are errors keeping you awake at night? For a couple of sports science students at Northumbria University, a misplaced decimal point in a controlled experiment involving caffeine nearly ended in death, not just a sleepless night.
The Japanese have a saying: Even monkeys fall from trees.
All human beings make mistakes – even your very best people. But not all mistakes are the same. And there are ways to prevent mistakes from happening. You can’t eradicate mistakes but it’s certainly possible to measurably reduce them.
At school we learn to read, write and do arithmetic – amongst other things! But you never learn how to be accurate.
Last week my firm of solicitors sent me their letter of engagement to confirm some work I had asked them to do. The documents arrived in a very smart folder, which boasted on its front cover ‘exceptional client service, every time’.
Master Accuracy Trainer Hugh Murray talks to Cambridge 105fm about learning from mistakes.
Accuracy Asides is the name of our accuracy blog
You get to hear about our latest accuracy course results, the real-life 'bloomers' which come to our attention and all the latest news and juicy gossip about errors! We share accuracy tips and advice too.